Interact with multiple channels to provide prompt service and accurate information in response to inquiries about products and services while providing an excellent customer experience.
Responsibilities include:
- Support sales staff through post-orders processes.
- Manage account backlog to ensure on time delivery.
- Organize communications between multiple departments to ensure smooth processing flow.
- Proactively notify sales of any pending delinquencies and provide suggested solutions that can be presented to customers.
- Update orders based on customer and sales requests.
- Follow the production of materials to ensure timely delivery.
- Interface with manufacturers and suppliers to request delivery information.
- Ensure proper follow-up activities are taken to bring full closure to any open item.
- Work closely with the Product Management team to ensure purchasing needs are being met.
- Act as a liaison between sales, material planning group, supplier partners, and warehouse staff.
- Handle confidential information with professionalism.
- Drive increased sales by supporting target customers.
- Provide an excellent customer experience.
- Assist with special projects as needed.
Required Skills:
- Able to demonstrate strong attention to detail and willingness to adhere to procedures.
- Effective communication both verbally and written.
- Display critical thinking to resolve problems and find solutions.
- Ability to multi-task, prioritize, and manage time effectively.
- Ability to work as part of a team as well as independently.
- Understands Microsoft Suite applications, especially Excel.
- Strong organizational skills.
- Willing to contribute to a positive work environment.
Preferred Qualifications:
- Bachelor’s degree.
- Experience with SAP or ERPS Systems.
- Customer service experience.
- Distribution or supply chain experience.
- Ability to navigate Powell systems and warehouse operations.
Working Conditions:
- Onsite working hours of Mon-Fri., full 40 hour workweek during regular business hours
Please forward resume with salary requirements via email to Human Resources at [email protected].
Processes business customers’ credit applications, credit card payments and customer invoicing, and conducts proactive collections activities in order to limit the aging of amounts due to the company. Applies approved customer credits and maintains accurate information on continuing customers’ billing and payment history, methods and status. Provides routine analysis of customers’ and potential customers’ credit worthiness and provides feedback on suggested credit limitations and payment methods, based on transactions, analysis and company guidelines. Works to support salespersons developing new and existing accounts while maintaining the company’s credit limit recommendations and accurately representing ongoing transactions.
Responsibilities include:
- Bills accurately customers’ credit cards or processes invoicing, including through online major customer portals.
- Obtains credit card payment information through secure website.
- Contact customers whenever credit card transactions are declined and resolves.
- Monitors past due billed accounts and proactively performs collection activities using approved methods.
- Pulls proof of delivery information and resolves any related disputes of charged amounts.
- Research credit worthiness of new and existing customers requesting increases.
- Places and reviews customers on credit hold.
- Answer customer and salesperson requests via email and phone.
- Initiates credits for customer returns and applies timely and accurately.
- Works to clear problems and reports to Credit manager any issue requiring further action.
Required Qualifications:
- Prior Accounts Receivable and Credit Analyst experience of at least 2 years.
- SAP system experience with similar role required.
- At least 2 years or Associates degree level related college education.
- Proficient in Microsoft Office tools including Outlook and Excel.
- Good business communication skills in both written and verbal form.
- Excellent attention to detail and ability to prioritize tasks and remain focused on accuracy.
- Solid knowledge of GAAP and general business to business sales credit standards.
- Able to work independently but communicate with team and manager whenever assistance or escalation is needed.
- Maintains professional communication and safeguards confidentiality of business information.
Please forward resume via email to Human Resources at [email protected].
Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold. Must have industry experience.
Responsibilities include:
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Recommend products to customers, based on customer’s needs and interests.
- Answer customers’ questions about products, prices, availability, product uses, and credit terms.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Provide customers with product samples and catalogs.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending conferences,
- Prepare drawings, estimates, and bids that meet specific customer needs.
- Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports and keeping sales records.
- Obtain credit information about prospective customers.
- Train customers’ employees on quality.
- Prepare sales contracts and order forms.
- Negotiate details of contracts and payments.
- Forward orders to manufacturers.
Skills:
- Active listening
- Speaking
- Persuasion
- Social Perceptiveness
- Critical Thinking
- Negotiation
- Reading Comprehension
- Service Orientation
- Active Learning
- Coordination
Knowledge:
- Sales and Marketing
- Customer and Personal Service
- English Language
- Administration and Management
- Clerical
- Production and Processing
- Economics and Accounting
- Mathematics
- Computers and Electronics
- Psychology
Required Qualifications:
- Bachelor’s degree
- Intelligent hard worker who can quickly learn and excel
- Microsoft Office skills
- Excellent communication skills, including written and verbal
- Experience with SAP considered a plus
- Professional work appearance and demeanor
Interact with vendors to provide information in response to inquiries about products and services and to handle and resolve complaints.
Responsibilities include:
- Building and maintaining strong vendor relationships
- Maintaining inventory levels within company goals; minimizing stock out situations wherever possible.
- Obtaining costs in support of sales
- Aggregates demand and negotiates costs with vendors to enhance gross margin
- Maintains the integrity of system information, used by sales, to issue quotations
- Resolves accounting and receiving discrepancies and validates customer rejections with vendors
- Identifies critical expedite requests and escalates appropriately
- Exhibits a strong commitment to customer service; acting with a sense of urgency in responding to internal requests
Skills:
- Active Listening
- Speaking
- Service Orientation
- Reading Comprehension
- Critical Thinking
- Persuasion
- Active Learning
- Monitoring
- Social Perceptiveness
- Time Management
Knowledge:
- Customer and Personal Service
- English Language
- Clerical
- Economics and Accounting
- Mathematics
- Computers and Electronics
- Administration and Management
Required Qualifications:
- Bachelor’s degree in related discipline.
- Proficient in Microsoft Excel.
- Excellent communication and organizational skills.
- Ability to prioritize and multitask in fast paced environment.
- Attention to detail.
- Ability to communicate technical details and requirements.
- Previous work history with SAP preferred.
Please forward resume via email to Human Resources at [email protected].
As a major national and international electronics component distributor, Powell Electronics, Inc. has a unique and exciting opportunity for an ambitious, technical savvy sales development engineer to call on and expand existing accounts base in the regional and global market. This is a great opportunity for a talented salesperson to further develop their special negotiating and business relationship building skills, to grow with an established electronics parts distributor. We are a customer-focused organization with the sales support staff and corporate personnel who can help guide you on Sales Growth and realize your potential.
Job Requirements:
- Must be a self-driven, customer-oriented and cost-efficient skilled salesperson with at least 5 years of proven experience in the electronic parts distribution sales field.
- Excellent communication is a necessity, including proven negotiating and sales experience within the commercial aerospace connectors industry.
- Verifiable employment history and driving record and professional appearance and demeanor .
- Technical knowledge of electronic connectors , switches, and relays, and their many applications is strongly desired, especially aerospace connectors .
- Understanding of varied sales techniques and the ability to successfully utilize their skills in order to expand and maintain account relationships.
- Physically able to regularly call on and visit new and existing customers in the assigned Sales Territory areas.
- Able to communicate well with and coordinate efforts with fellow Sales Team including Inside Sales staff and Product Support personnel.
- The ability to prioritize multiple tasks and negotiating efforts to influence margin and sales growth, and to track and communicate sales opportunities with Vice President of sales.
Please forward resume with salary requirements via email to Human Resources at [email protected].
Responsible for the direct sales of the company’s product (electro mechanical) in a defined territory generating profitable sales on new and existing accounts. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education.
Responsibilities include:
- Negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Visit establishments to evaluate needs or to promote product or service sales.
- Maintain customer records, using automated systems.
- Answer customers’ questions about products, prices, availability, or credit terms.
- Quote prices, credit terms, or other bid specifications.
- Contact new or existing customers to discuss how specific products or services can meet their needs.
- Emphasize product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations.
- Compute customer’s installation or production costs and estimate savings from new services, products, or equipment.
- Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
- Prepare sales presentations or proposals to explain product specifications or applications.
- Complete expense reports, sales reports, or other paperwork.
- Verify that delivery schedules meet project deadlines.
- Identify prospective customers using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Provide customers with ongoing technical support.
- Advise customers on product usage to improve production.
- Study documentation or other information for new scientific or technical products.
- Stock or distribute resources, such as samples or promotional or educational materials.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
- Sell service contracts for technical or scientific products.
- Demonstrate the operation or use of technical or scientific products.
- Provide feedback to product design teams so that products can be tailored to clients’ needs.
- Arrange for installation and testing of products or machinery.
- Consult with engineers regarding technical problems with products.
Skills:
- Speaking
- Persuasion
- Active listening
- Negotiation
- Social Perceptiveness
- Reading Comprehension
- Service Orientation
- Coordination
- Active Learning
- Writing
Knowledge:
- Sales and Marketing
- Customer and Personal Service
- English Language
- Administration and Management
- Mathematics
- Production and Processing
- Computers and Electronics
- Clerical
- Engineering and Technology
- Education and Training
Required Qualifications:
- Bachelor’s degree
- Intelligent hard worker who can quickly learn and excel
- Microsoft Office skills
- Excellent communication skills, including written and verbal
- Experience with SAP and SALESFORCE considered a plus
- Professional work appearance and demeanor
Please forward resume with salary requirements via email to Human Resources at [email protected] and include interested territory area.
Powell Electronics is currently searching for a knowledgeable, motivating manager who possesses a degree in Mathematics
or Statistics and is trained in Materials Management SAP, or has three or more years experience with designing,
implementing, and executing SAP MRP programs to support a distribution enterprise.
The successful candidate must demonstrate excellent communication skills, both written and verbal, and have a broad
knowledge of Microsoft data management tools. Must be team-oriented and be able to lead teams of operations, marketing
and MIS employees to promote the use of advanced logistics achieving the company's highest level of customer service
and inventory asset turns. Previous experience with SAP, ABAP or Cognos is a real plus.
Please forward resume via email to Human Resources at [email protected].
Powell Electronics has an opportunity to join our Product Management team. Knowledge of connectors, switches and relays is required. The successful candidate will have a mechanical or electrical engineering background / education and some experience with interconnect applications. An understanding of the electronic component market and the competitive landscape is also required.
Duties and expectations are as follows:
- Develop strategies to continue to promote Powell’s position as a market leader
- Gain substantive additional market share for Powell
- Develop and maintain strong vendor relations
- Identify new product lines that offer strength and synergy to Powell’s portfolio
- Provide technical support for Sales and assist is new design development
- Asset (inventory) management
- Provide ongoing training for the sales team and keep them informed on product updates and market news
- Maximize profitability
Qualifications include:
- High level written, verbal, organizational and interpersonal skills required
- A proven passion for, and evidence of, professional level negotiations required
- Expert knowledge of Microsoft office required
- College degree required
- SAP experience required
- Sales experience preferred
- Professional certification a plus
Please forward resume via email to Human Resources at [email protected].